Frequently Asked Questions
Everything you need to know about your favorite performance apparel.
How should I care for my Born Primitive workout gear?
To maintain the integrity of the technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach or fabric softeners as they can break down the moisture-wicking properties.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unwashed, and unworn condition with tags attached. Please note that certain clearance items are marked as final sale.
Do you offer international shipping?
Yes, we ship our performance apparel worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please be aware that international orders may be subject to customs duties.
How do I determine the right size for me?
Each product page features a detailed size guide. Since our gear is designed for high-intensity training, many items feature a compression fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. During major product launches or holiday seasons, processing times may extend to 3-5 business days. You will receive a tracking number via email once your label is created.
Do you offer military and first responder discounts?
As a veteran-owned company, we are proud to support those who serve. We offer a dedicated discount for military members, first responders, and medical professionals through our verification partner at checkout.